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How Do I Initiate Care or Ask Questions?

If you have member materials, then call the toll-free number on your member materials. If you have behavioral services administered by PBH through your medical carrier, this toll free number is located on the back of your medical member identification card.

If you do not have this card or cannot locate your member materials, ask your company's Human Resources department for more information or select your state below and call us toll-free, day or night. We understand that sometimes it's hard to make that first call, but when you do, we provide fast and friendly assistance.

If you have an emergency, please call 911 or go immediately to the nearest hospital or emergency room for care.
PBH offers help in the following areas:

  • Family violence
  • Marital or relationship counseling
  • Helping you choose the best providers
  • Substance abuse assessment
  • Addictions
  • Stress, anxiety, and depression
  • Grief and loss
  • Coping with change
  • Referrals to community resources
  • Parenting concerns
  • Mind/Body issues
 
Select a state from the drop-down list below:
 
Member Phone Number
Behavioral Health (BH) 1-800-999-9585
Employee Assistance Program (EAP) 1-800-234-5465
Pacificare of Arizona -
PPO
1-888-591-7795
Pacificare of Arizona -
HMO, POS, and Secure Horizons
1-800-579-5222
Member Phone Number
Behavioral Health 1-800-999-9585
EAP customer service 1-800-234-5465
Member Phone Number
Behavioral Health customer service 1-888-777-2735
EAP customer service 1-800-234-5465
Member Phone Number
Behavioral Health 1-800-999-9585
EAP customer service 1-800-234-5465
Member Phone Number
Behavioral Health 1-800-999-9585
EAP customer service 1-800-234-5465
Member Phone Number
Behavioral Health customer service 1-800-524-4574
EAP customer service 1-800-234-5465
Member Phone Number
Behavioral Health customer service 1-800-577-7244
EAP customer service 1-800-234-5465
Member Phone Number
Keystone Health Plan Central Members 1-800-216-9748
Member Phone Number
Behavioral Health customer service 1-800-430-0033
EAP customer service 1-800-234-5465
Member Phone Number
Behavioral Health customer service 1-800-577-7244
EAP customer service 1-800-234-5465
 

 
 

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Friday, July 03, 2009