Outcomes Management

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ALERTSM Annual Report
January 2001

Published: October, 2001

History and Overview

ALERT (ALgorithms for Effective Reporting and Treatment) is an outcomes management system, first developed by PacifiCare Behavioral Health (PBH) in 1998, now successfully implemented within employer-based and public sector delivery systems. ALERT is unique because it:

  • analyzes change based on member self-report and assessment in combination with practitioner-reported data.
  • monitors data during a treatment episode rather than merely measuring outcomes before and after treatment.
  • makes real-time information available for clinicians to help them develop better- informed treatment planning decisions.
  • compares actual change from session-to-session against expected change.

At the core of the ALERT program are two outcome assessment tools developed exclusively for PBH by Michael Lambert, Ph.D. and Gary Burlingame, Ph.D. of Brigham Young University. They conducted an item analysis of the original 45 questions of the OQ-45 and 65 questions of the YOQ, and created two new 30-item instruments, the Life Status Questionnaire (LSQ) and Youth Life Status Questionnaire (YLSQ). Drs. Lambert and Burlingame also continue to consult with PBH on report development and data analyses to continually refine the program.

The primary consultant working with PBH since the inception of ALERT is Jeb Brown, Ph.D., Director of the Center for Clinical Informatics. He has taken the lead in developing the clinical algorithms and reports that are at the core of the system, and he conducted the original data analysis for this annual report. Dr. Brown works closely with Drs. Lambert and Burlingame, and they have consulted in the development of the procedures and statistical methods utilized in this report.

The ALERT program was developed in the second half of 1998 and first implemented in February 1999 with three PBH Preferred Group Practices (PGPs) in California. By April 1999, the program was implemented with all PGPs in California and New Mexico. In July 1999, the YLSQ was implemented with all PGPs, and in addition, the program was implemented with approximately 100 of the highest volume individual practitioners. In March 2000 the program was implemented with all practitioners in California. Finally, the program was implemented in Q4 2000 with members in all PBH markets being managed in the Extended Care Management (ECM) and Assertive Care Management (ACM) models. Section One The ALERT program is also operational in Oregon with the five-county ABHA Medicaid population. The LSQ and YLSQ have been in place since November 1999 with the five ABHA county clinics and with the network of contracted practitioners used by three of the counties. In general, the ABHA population of 23,000 members enter treatment with more severe behavioral health problems, and a separate analysis of their outcomes will be completed and distributed.


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