Outcomes Management

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A Practitioners's Guide to the ALERT System

Published: October, 2001

The Required Data Set

Patient Self-Report Tools

WHAT: PBH utilizes two patient self-report instruments for monitoring clinical change: the Life Status Questionnaire (LSQ) for adults (18 and over) and the Youth Life Status Questionnaire (YLSQ) for children and adolescents. The YLSQ can be completed by the parent (generally for children under 12) or by the adolescent. Higher scores reflect higher levels of distress, and so treatment generally lowers scores on these tests.

WHEN: Administer for all outpatient episodes prior to the first, third, and fifth sessions, and then in increments of five, at sessions 10, 15, 20, and so on. (Note: the questionnaires can be administered prior to every session if the clinician desires.)

WHY: The Y/LSQ are assessment tools sensitive to changing levels of symptomatic distress for patients in behavioral health treatment. Frequent administration in the first five sessions is intended to detect patients with a clinical profile suggesting risk for suicide or chemical dependency. In addition, the Y/LSQ can detect patients at high risk for prematurely terminating treatment due to escalating levels of distress (generally 10% of a treatment population). In the case of longer episodes of care for more complex conditions, administration every 5th session is necessary to monitor clinical risk. PBH seeks to ensure throughout each episode of care that patients receive the appropriate intensity and types of clinical services.

HOW: It is best to use a black pen or a soft pencil when completing the form, and the circle should be darkened completely rather than checked. It is helpful to educate patients on the value of completing the Y/LSQ. An important element of that education would include a quick review of the patient's responses in the session, always including a review of the critical items related to risk. What about the resistant patient? We would never suggest that you force someone to complete a form when they are firmly opposed, but we usually find that there are two reasons people resist completing them. They often have mistaken ideas about how the form is used, and secondly, they refuse when they perceive that the clinician does not value the process. If you convey that these brief assessment tools can help you track progress together, most people are willing to complete the forms.

WHO: When a patient has multiple providers for medication monitoring and psychotherapy, each provider may utilize the Y/LSQ. However, we request that the Y/LSQ always be administered by the psychotherapy provider.

Provider Assessment Report (PAR) & Telephonic Review

The PAR is a one-page assessment form completed by the clinician following the initial treatment sessions authorized at intake, designed to provide PBH with data on clinical severity and risk from the practitioner's perspective. When a treatment episode requires more visits than authorized upon PAR review, psychotherapists should initiate telephonic review with a PBH Outpatient Care Manager. Prescribing practitioners have two choices: 1) submit a new PAR for ongoing medication management, or 2) call PBH for a brief telephonic review.

Y/LSQ and PAR data are preferably faxed to (800) 992-2809 with no fax cover sheet, or if necessary, mailed to the PBH regional office. PARs can be submitted online by providers with a Web ID.

Please Note: The most critical information on these forms for administrative purposes is the Reference ID - Suffix. Please be sure this number is correct. Your patient is given this number at the time of the initial call to PBH, and it is identified prominently on the authorization form sent to your office.


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Wednesday, September 08, 2010