PBH provides a wide variety of Employee Assistance Program
(EAP) services to eligible members. These services include
24 hour a day access to assessment and referral, brief counseling,
community resource referrals, critical incident debriefing,
wellness programs, supervisor and management consultation,
and post-treatment workplace reintegration.
EAP is fundamentally a program designed to assist employees
and managers in early identification and resolution of productivity
problems associated with behavioral health disorders and other
personal concerns. Services to family members of the employee
are often included as well. PBH offers a 3-visit EAP model
that provides assessment and counseling to the point of referral.
In addition, 5-visit and 8-visit models have been designed
to offer short-term counseling (see Employee
Assistance Program section).