An important aspect of EAP services is knowledge of and referral
to community resources. PBH EAP has an extensive community
resource network database for referring members to continuing
treatment and community support. This national database is
continuously updated through EAP staff knowledge of local
area resources, experience of network consultants, and feedback
from clients and employers.
PBH EAP network consultants must have a working knowledge
of the community resources available to a client and their
family. Referrals to community resources should be given as
an adjunct to counseling whenever requested by the client,
or deemed appropriate by the EAP consultant.
An example of community resource referrals include the following:
